Payment Defaults

Modified on Tue, 12 Nov, 2024 at 10:48 AM

The Payment Defaults page is made up of the following sections. Select the section names below for more information: 

Payment Defaults

Insurer Payments
AR Payments

Client Refunds 
ABA File Criteria 

Insurer Payments

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The following settings apply to the New Insurer Payment wizard.

 NOTE: Settings marked with an asterisk (*) set up the default selection in the wizard but can be manually updated as needed.

Refers to what transactions are captured in the Payment wizard:
Transaction Type -  options are: 
  • Fully or partially paid
  • Fully paid by the client
Transaction Type -  options are: 
  • Fully or partially paid
  • Fully paid by the client

The following are applied when the Time Period selection is either Effective Date or Insurer Credit Term Due Date:

Transactions Due Before

Frequency - options are:
  • Weekly
  • Monthly
  • Fortnightly
Start Date - manually enter the date or choose your desired date using the calendar tool.


The following settings can only be updated in Ledger settings and cannot be updated in the wizard:

Include Credit Notes in Fully Paid Payments - options are:
  • Yes - unallocated credit notes are auto-excluded from the selection. 
  • No -  includes unallocated credits and pending refunds in the payment selection. 
Ignore Credit Note Credit Terms - options are:
  • Yes - all credits are immediately available for takeup and included in the payment selection, regardless of the insurer credit terms.
  • No - credits are only included if the date falls within the insurer credit terms.

This setting refers to the Email option under Remittance Advices on the Payment Generation page of the wizard.

* Default Email Remittance Advices - options are:
  • Yes - auto-selects the Email checkbox which auto-emails the remittance advice to the Remittance Email Address saved in the insurer's profile.
  • No - does not auto-select the Email checkbox.

AR Payments

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The following settings apply to the New Authorised Rep Payment wizard.

Include only Paid Credits - options are:

  • Yes - unallocated credit notes are auto-excluded from the selection. 
  • No includes unallocated credits and pending refunds in the payment selection. 


This setting refers to the Email option under Remittance Advices on the Payment Generation page of the wizard.

* Default Email Remittance Advices - options are:
  • Yes - auto-selects the Email checkbox which auto-emails the remittance advice to the Remittance Email Address saved in the insurer's profile.
  • No - does not auto-select the Email checkbox.

Client Refunds

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The following settings apply to the New Client Refund wizard.

Show Client/Funder Bank Details - this includes or excludes the Client Bank Details page in the wizard. If permissions are enabled, you can update the bank details on this page when the client wants to pay the refund to an alternate account as a once-off. 

This setting refers to the Email option under Remittance Advices on the Payment Generation page of the wizard.

* Default Email Remittance Advices - options are:
  • Yes - auto-selects the Email checkbox which auto-emails the remittance advice to the Remittance Email Address saved in the insurer's profile.
  • No - does not auto-select the Email checkbox.

ABA File Criteria

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This refers to the Export Payment Bank File feature found under the Payments menu.

ABA Payment File Generation - includes or excludes the Export Payment Bank File feature in the Payments menu.

Include Insurer Payments - includes or excludes insurer payment when creating a bank payment (.ABA) file.
Include Authorised Rep Payments - includes or excludes AR payments when creating a bank payment (.ABA) file. 
Include Client Refunds Payments - includes or excludes client refunds when creating a bank payment (.ABA) file. 

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