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Introduction

What to do?

Introduction

Depending on your ledger setup, passwords may expire by a defined period. If that is the case & your password has expired, you'll be directed to this page when you attempt to log in. 

*For your convenience, your old password will automatically be entered.

What to do?

• Once you select Login with an expired password, you'll be asked to create a new password. Enter the new password in the New Password & Confirm Password field - they must match and meet the Password Rules requirements.
• When the passwords match and are accepted, select Change Password.
• The next page confirms the password change, then select Continue - this will take you to INSIGHT.