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Introduction

Top section

Bottom section

Introduction

The Authorised Representative (AR) Account Enquiry is used to monitor what the broker owes to the AR  and what the broker has already paid to the AR. You can locate the Authorised Representative Account Enquiry by:

	Search for & locate the correct AR, then select View.
	Select Menu, then Account Enquiry.

Once inside the Authorised Representative Account Enquiry, you'll notice that it's divided into the Top & Bottom sections. The Top section contains the filters that determine the transactions you'll see in the Bottom section.

Top section

1. Show $0 Balance Items - There are 2 options for this field: 

• Yes: Displays paid items and filters 4 - 6.
• No: Displays unpaid items and filter 3.

2. Policy Number -  Filters for a specific policy number.

3. Show Unallocated Cash & Credits - this field is inactive & does not display options.

4. From & To -  Filters the transactions based on the entered date range.

5. Transaction Type - Filters the transactions based on the following Account Transaction Types: Invoice, Credit Note, Cash Receipt, Refund, Journal, Payment, Return, Pay Direct, Conversion of Credit Note to Cash, Pay Direct - Instalments, Credit Card Fee.

6. Id - Filters the transactions using a transaction id, also known as the invoice number.

7. Search - Applys the selected filters to the displayed transaction list; select this to update the bottom section.

8. Go to Statement View - Allows you to view the account enquiry in Statement View.

9. Total Balance of Open Items - Displays the total balance of outstanding items.

Bottom section

1. Minus symbol - Contracts the display to show an individual account transaction type.

2. Positive symbol -  If applicable, displays other associated account transaction types.

3. Invoice hyperlink -  Takes you to the transaction related to the invoice.

4. Update Payment Reference -  applicable to Batch payments made to the AR and opens a dialogue box where you can update the payment reference and notes.