Client Income Adjustment - Write Off

Modified on Thu, 19 Sep, 2024 at 12:52 PM

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Introduction

Receipts and Allocations wizard

Client Account Enquiry

Introduction

You can do an Income Adjustment Write Off in two areas:

Receipts and Allocations wizard - when creating a new receipt or allocating a credit.
Client Account Enquiry - for partially paid invoices in the client's account.

Receipts and Allocations wizard

1. Go to Receipts, Receipts and Allocations, Create new receipt or Allocate Cash and Credits, then Next.

Refer to the different steps depending on the chosen option:

	Creating a new receipt	Allocating Cash and Credits
2.	Locate and select the invoice being paid, then select Next.	Locate and select the client to whom the money belongs, then select Next.
3.	On the Receipt page, enter the exact amount the client has paid.	Select the cash or credit you want to allocate.
4.	You'll notice that INSIGHT auto selects the Allocate? checkbox and enters the receipt amount in the Allocated field - check that these are correct.	Select the Allocate? checkbox you want to allocate to and update the Allocated field to the exact amount of the cash or credit.
Step 4 triggers the Income Adjustment feature. The Write Off amount is the difference between the Balance and the Allocated field.

5. Select the Write Off checkbox, then select Next.

6. Complete the wizard as normal.

Client Account Enquiry

1. Go to the client's Account Enquiry.

2. Locate the partially paid invoice you wish to Write Off.

3. Go to Actions and select Income Adj Write Off.

4. Enter the amount to write off and select Post to Accounts, then Yes to the confirmation page.

 NOTE: The write off amount is controlled by the ledger setting, Maximum Write Off Limit - you cannot edit the amount to be higher than the limit amount.