Generally, money receipted into INSIGHT is used to pay outstanding invoices. However, the client may not always provide the exact invoice amount - for example, the client may overpay or underpay by a few cents. Income Adjustments are applied in INSIGHT to cater for these situations.

When activated in your ledger, you can apply an Income Adjustment - Write On or Write Off:

•  Income Adjustments Write On - adds the specified amount to your broker income. 
• Income Adjustments Write Off - uses your broker income to pay for a specified portion of the invoice. 

There are separate sets of permissions for setting up Income Adjustments Write On and Write Off for a user with an Administrator role and a Standard role. The permissions involved are:

You must be an Administrator to adjust these permissions - Refer to the Administration guides in Online Help, "Administrator Ledger Configuration" and  "User Security & Permissions", for further information. 

QUICK TIP: Both users with Administrators and Standard roles can also refer to the "Write On/Write Off for Client Accounts" guide in Online Help for more scenarios involving Income Adjustments Write On and Write Off.